PR - 4.2024 Employee Benefits Guide (FINAL)

HOW YOU ACCESS YOUR MEDICAL INFORMATION

Visit myuhc.com to find personalized information about your plan. x View and download your Explanation of Benefits (EOB). x Review your plan benefits and coverage. x Set up direct deposit for claim reimbursement. x Estimate your costs for common procedures and conditions. x View, sort and pay your cost share. x See a doctor with a virtual visit without leaving your home.

x Check your coverage and claims status once your doctor has submitted your claim. x Manage prescriptions by pricing medication, alternative drug cost comparisons and mail order. x Access other Oxford programs. HOW TO LOCATE A NETWORK PROVIDER Follow these easy steps to locate a doctor, hospital or health facility participating with Oxford. Step 1: Go to www.myuhc.com . Step 2: Click on “Find medical and mental health providers and facilities”. Step 3: Select “Metro” or “Liberty” (Select “Oxford Liberty with Core Network” if you are outside the NY, NJ and CT area.) Step 4: Select by Doctor Name, Specialty, Facility location and other options.

Oxford Claims Address: Attn: Claims Department P.O. Box 29130 Hot Springs, AR 71903

For members residing outside of the Oxford service area (NJ, NY), please keep in mind the following: Claims submitted on behalf of Oxford plan members should be sent directly to the Oxford Claims Department for payment . Claims sent directly to United Healthcare for Oxford plan members will not be processed for reimbursement.

8 QUESTIONS? Call Bene fi tsVIP at 866.293.9736 For addi Ɵ onal plan informa Ɵ on, please refer to your detailed plan design. In the event of a discrepancy, the carrier Plan Document shall prevail.