UL - 2023-24 Benefits Guide (FINAL 11.1.2023) SP

8 • 2023 Gerresheimer Salary Benefits Bulletin

HORIZON TELEMEDICINE PROGRAM

Can’t get to your doctor’s office? Get care anytime via video, phone or chat, with Horizon CareOnlineSM.

Medical Care

Behavioral Health Care

Get urgent medical care 24/7 from U.S. board-certified, licensed doctors for conditions such as: Abdominal pain

See a licensed psychiatrist, psychologist or social worker for conditions including: Anxiety Attention deficit/hyperactivity

Colds and flu Ear infections Fever Skin irritations Sinusitis

disorder (ADHD) Bipolar disorder Depression

Professionals are available by appointment from 7 a.m. to 11 p.m., Eastern Time, every day.

With Horizon CareOnline, you can:

Read profiles and patient reviews before selecting a health care professional for your care. Receive a record of your visit by secure email to share with your primary doctor. Feel secure in knowing that Horizon CareOnline complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Horizon CareOnline does not replace your relationship with the primary doctor or behavioral health professional you see on a regular basis.

Horizon Blue Cross Blue Shield of New Jersey complies with applicable Federal civil rights laws and does not discriminate against nor does it exclude people or treat them differently on the basis of race, color, gender, na tional origin, age, disability, pregnancy, gender identity, sex, sexual orientation or health status in the administration of the plan, including enrollment and benefit determinations. Spanish (Español): Para ayuda en español, llame al 1-855-477-AZUL (2985) (TTY 711). Chinese ( ): 1-800-355-BLUE (2583) (TTY 711) .

Registering is easy › Visit HorizonCareOnline.com or › Call 1-877-716-5657 . Provide Horizon Blue Cross Blue Shield of New Jersey as

your health plan and Gerresheimer as your service key before getting care.

For technical help, email HorizonCareOnline@AmericanWell.com . For more information, visit info.americanwell.com/where-can-I-see-a-doctor-online. American Well is an independent company that supports Horizon BCBSNJ in the administration of telehealth services. There is no charge to download the Horizon Blue app but rates from your wireless provider may apply. The App Store ® is an online store and is a service mark of Apple, Inc. Google PlayTM is a trademark of Google, LLC. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross and Blue Shield Association. The Blue Cross ® and Blue Shield ® names and symbols are registered marks of the Blue Cross and Blue Shield Association. The Horizon ® name and symbols are registered marks, and Horizon CareOnlineSM is a service mark, of Horizon Blue Cross Blue Shield of New Jersey. © 2019 Horizon Blue Cross Blue Shield of New Jersey. Three Penn Plaza East, Newark, New Jersey 07105-2200.

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