steph_test_cloud

EMPLOYEE ADVOCACY INQUIRY, CLAIMS & CLINICAL SUPPORT

BenefitsVIP Support Service* Corporate Synergies’ BenefitsVIP advocates are the first-to-call resource for each line of insurance coverage. Drawing upon an average of 20 years of industry experience, they provide compassionate, accurate support. BenefitsVIP services: Q Resolution of benefit and claims problems Q Response to coverage, service and eligibility questions and dependent verifications Q Location of participating physicians Q Assistance with pre-certification issues for medical procedures and prescriptions Q General support of benefit plan users (ID card replacement, information, etc.) Q Coordination of benefits Q Delivery of ongoing education through coachable moments Q Troubleshoot call types; proactively resolution with carriers, pharmacy benefit managers and others to before issues escalate Q Delivery of quarterly client reports

NurseVIP Support Services** NurseVIP registered nurses work personally with employees and their dependents to help them understand a diagnosis and access care. NurseVIP telephonic services: Q Assist sick and injured participants to receive care and understand test results, prescribed care and medication Q Facilitate transfer of medical records, X-rays and lab results prior to physician appointment Q Coordinate diagnostic tests Q Arrange for clinical trial evaluation Q Foster communication and the coordination of benefits between healthcare providers and insurance companies Q Facilitate test result review for diagnosis confirmation Q Set appointments with providers Q Provide research on treatment options Q Arrange for the delivery of medical supplies and durable equipment Q Coach the participant to address all medical concerns Q Coordinate hospice and other services for terminally ill participants Q Optional advocate appointment accompaniment on provider visits

“I wasted a week of time trying to correct a claims problem on my own and BenefitsVIP handled it in a day.” “Thank you for the absolutely outstanding service that you provided while my husband went through his very extensive health issues....” Synergies360 SM Corporate Synergies takes a full view of the insurance landscape, studies it from every angle, pursues innovation where none exists, and transforms this deeper understanding into actionable strategies to protect our clients and their participants. We call our approach Synergies360. BenefitsVIP users

*Standard Advocacy Service **Optional Advocacy Service

For more information visit corpsyn.com or call 877.426.7779

REV072020

Corporate Synergies is a national insurance and employee benefits brokerage and consultancy that delivers strategies to control costs, relieve administrative burdens and mitigate risk. With offices in New Jersey | Pennsylvania | New York | Maryland | Florida All rights reserved. Corporate Synergies Group, LLC California license #: 0E77919 NOTE: This is not intended to be tax or legal advice. Please consult your tax or legal advisor. Certain services are subject to an additional brokerage and consulting fee and are not available in all jurisdictions.