GHO - 2024 Employee Benefit Guide (FINAL 6.26.2024) SP
BENEFITS GUIDE 2024/2025
WELCOME
TABLE OF CONTENTS
General Human Outreach is pleased to offer our employee benefits plan offerings, designed specifically to benefit you, effective July 1, 2024- June 30, 2025.
2.......... Welcome 3.......... BenefitsVIP ®
This guide provides an overview of the benefits available to you as a General Human Outreach employee. General Human Outreach is dedicated to providing its employees with a comprehensive benefits program offering the flexibility to customize benefits to meet your needs both now and in the future.
4.......... Medical Benefits 5.......... Dental Benefits 6-7....... Cigna Benefit Information 8-9....... Vision Benefits 10-11... Flexible Spending Accounts 12........ Commuter Benefits 13........ Terminology 14-15... Annual Notices
If you have any questions or need additional information, you can reach out to BenefitsVIP at 866.284.2053 or MyTeam@benefitsvip.com.
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ADVOCACY
HELP STARTS HERE BenefitsVIP is a powerful, one-stop contact center staffed by seasoned professionals. Your dedicated team of employee benefits advocates is ready to help you and your family members resolve your benefits issues.
BENEFITSVIP.COM Request member assistance and order ID cards with a click.
For service that’s confidential and responsive, contact:
866.284.2053 Monday - Friday 8:30am - 8:00pm (ET) Fax: 856.996.2735
MyTeam@benefitsvip.com
Get vital, useful and fun health insurance and wellness facts.
QUESTIONS ANSWERED HERE COMPLETELY CONFIDENTIAL! Your dedicated BenefitsVIP advocates understand your benefit plans and are able to answer benefit questions and quickly resolve claims and eligibility issues. A majority of inquiries are resolved the same day and all calls adhere to privacy best practices. BenefitsVIP.com
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MEDICAL BENEFITS
OPEN ACCESS PLUS EPO PLAN
BENEFIT
IN-NETWORK ONLY
Annual Deductible
Individual:
$3,000 $6,000 $7,000 $14,000
Family:
Out-of-Pocket Maximum
Individual:
Family:
Coinsurance
Employee 20%/ Cigna 80%
Lifetime Maximum
Unlimited
Preventive Care Adult Preventive Care Adult Annual Physical Exam Well-Child Care
Covered 100%
Outpatient Care Primary care physician office visits Specialist office visits Outpatient facility surgery Outpatient Lab & X-Ray Laboratory Services Magnetic Resonance Imaging (MRI) Hospital Care Physician’s and surgeon’s services Semi-private room and board Emergency Care Ambulance when medically necessary At hospital emergency room Urgent Care Maternity Care Prenatal and Post-natal care Hospital services for mother and child
$15 copay $25 copay 20% after deductible
20% after deductible 20% after deductible
20% after deductible 20% after deductible
20% after deductible $500 copay $50 copay
20% after deductible 20% after deductible
Mental Health Inpatient Outpatient
20% after deductible $15 copay
Durable Medical Equipment
20% after deductible
Prescription Drug Deductible Retail Pharmacy (30 day supply)
$100 Individual/$200 Family $15 Tier 1; $25 Tier 2 $50 Tier 3
Mail Order (90 day supply)
$45 Tier 1; $75 Tier 2 $150 Tier 3
For additional plan information, please refer to your detailed plan design provided by the carrier. In the event of a discrepancy, the carrier Plan Document shall prevail.
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DENTAL BENEFITS
DENTAL PPO PLAN
BENEFIT
IN-NETWORK
OUT-OF-NETWORK
Annual Deductible
Individual:
$50
Individual:
$50
Family:
$150
Family:
$150
Benefit Maximum
$2,000
$2,000
Preventive Services Include Oral Examinations; Cleanings Routine X-rays Fluoride Application ; Sealants; Space Maintainers (limited to non-orthodontic treatment) Non-Routine X-rays Emergency Care to Relieve Pain Basic Services Include Fillings (Amalgam and composite on all teeth) Oral Surgery - Simple Extractions Oral Surgery - All Except Simple Extractions Surgical Extraction of Impacted Teeth Anesthetics Minor Periodontics; Major Periodontics Root Canal Therapy / Endodontics Relines, Rebases, and Adjustments Repairs - Bridges, Crowns, and Inlay; Dentures Brush Biopsy
100% coinsurance Deductible waived
100% coinsurance Deductible waived
80% coinsurance After deductible
80% coinsurance After deductible
Major Services Include Crowns/Inlays/Inlays Stainless Steel/Resign Crowns Dentures Bridges
50% coinsurance After deductible
50% coinsurance After deductible
Certain services may be covered under the Medical Plan.
Understand How Your Plan Works When you choose an In-Network dentist, your coverage includes a wide range of services after you satisfy any potential waiting period. Your plan includes coverage for preventive dental care services, including cleanings, x-rays and more, at no additional cost or at a reduced cost to you. Additional Programs For Our Dental PPO Participants x Enjoy discounts on health-related products and services through Cigna Healthy Rewards ® x The Cigna Dental Oral Health Integration Program ® offers enhanced dental coverage and more for individuals with any of the following medical conditions: Diabetes, heart disease, stroke, maternity, head and neck cancer radiation, organ transplants and chronic kidney disease. There’s no additional charge for the program. Individuals who qualify get reimbursed 100% of coinsurance for certain related dental procedures and are eligible for other perks, as well.
For additional plan information, please refer to your detailed plan design provided by the carrier. In the event of a discrepancy, the carrier Plan Document shall prevail.
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CIGNA BENEFIT INFORMATION & HEALTHY REWARDS
How To Locate A DOCTOR OR DENTIST Step 1:
For the fastest service, have your doctor send your prescription electronically to Cigna Home Delivery Pharmacy, then call 800.285.4812 with your Cigna ID number, shipping and billing information. Phone Have your medication, doctor’s name and payment information ready, then call 800.244.6224 and Cigna will request a 90 day supply with refills. Mail Request a prescription from your doctor for a 90 day supply with refills, then complete an order form and mail the order form, prescription and payment to the address on the order form. Start Saving Today with Cigna Healthy Rewards ® Just use your ID card when you pay and let the savings begin. Get discounts on the health products and programs you use every day for: x Weight management and nutrition x Fitness x Mind/body x Vision and hearing care x Alternative medicine x Healthy lifestyle As a Cigna customer, through the Cigna Healthy Rewards program you have access to the Active&Fit Direct Program, which allows you to choose from 10,000 participating fitness centers nationwide for $25 a month (plus a$25 enrollment fee and applicable taxes). The Program Offers: x An online map and searchable directory for locations in your area. x A free guest pass to try out a fitness center before enrolling (where available). x The option to switch locations to make sure you find the right fit An online, educational resource library. Real brands. Real discounts. Real awesomeness. Active&Fit Direct Program
Go to Cigna.com, and click on “Find a Doctor” at the top of the screen. Then, under “How are you Covered?” select “Employer or School.” (If you’re already a Cigna customer, log in to myCigna.com or the myCigna ® app to search your current plan’s network. To search other networks, use the Cigna.com directory.) Step 2: Change the geographic location to the city/state or zip code you want to search. Select the search type and enter a name, specialty or other search term. Click on one of our suggestions or the magnifying glass icon to see your results. Step 3: Answer any clarifying questions, and then verify where you live (as that will determine the networks available). Step 4: Optional: Select one of the plans offered by your employer during open enrollment. Medical: OAP plan Dental: Dental PPO Plan You may also call Cigna directly at 800.CIGNA24 or BenefitsVIP.com at 866.284.2053. Cigna Home Delivery Pharmacy Is convenient and can help you save money. You can manage your medications online 24/7 from www.myCigna.com or the myCigna app. You have access to the Prescription Drug Price Quote tool on the pharmacy home page or by calling 800.285.4812 (for Specialty medications, please call 800.351.3606, option 1).
Choose the ordering method that is best for you! It’s as easy as 1,2,3!
For More Information Log in to myCigna.com > Discount Program – Healthy Rewards > Fitness & Mind/Body > Fitness Club and Equipment discounts > Learn More.
Electronic
For additional plan information, please refer to your detailed plan design provided by the carrier. In the event of a discrepancy, the carrier Plan Document shall prevail.
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VIRTUAL CARE
Life Is Demanding It’s hard to find time to take care of yourself and your family members as it is, never mind when one of you isn’t feeling well. That’s why your health plan through Cigna includes access to medical and behavioral/ mental health virtual care. Whether it’s late at night and your doctor or therapist isn’t available, or you just don’t have the time or energy to leave the house, you can: x Access care from anywhere via video or phone. x Get medical virtual care 24/7/365 – even on weekends and holidays. x Schedule a behavioral/mental health virtual care appointment online in minutes. x Connect with quality board-certified doctors and pediatricians, as well as licensed counselors and psychiatrists. x Have a prescription sent directly to your local pharmacy, if appropriate.
Medical Virtual Care Board-certified doctors and pediatricians can diagnose, treat and prescribe most medications for minor medical conditions, such as: x Acne x Allergies x Asthma x Bronchitis x Insect bites x Joint aches
Behavioral/Mental Health Virtual Care Licensed counselors and psychiatrists can diagnose, treat and prescribe most medications for nonemergency behavioral/mental health conditions, such as: x Addictions x Bipolar disorders x Child/adolescent issues x Depression x Eating disorders x Grief/loss x Panic disorders x Parenting issues x Postpartum depression x Relationship and marriage issues x Stress x Trauma/PTSD x Women’s issues x Life changes x Men’s issues
x Nausea x Pink eye x Rashes x Respiratory infections x Shingles x Sinus infections x Skin infections x Sore throats x Urinary tract infections
x Cold and flu x Constipation
x Diarrhea x Earaches x Fever x Headache x Infections
MDLIVE medical and behavioral/mental health virtual care 888.726.3171 Cigna Behavioral Health also provides access to video-based counseling through Cigna’s network of providers. To find a provider: x Visit myCigna.com, go to “Find Care & Costs” and enter “Virtual counselor” under “Doctor by Type” x Call the number on the back of your Cigna ID card 24/7
Convenient? Yes. Costly? No.
Medical virtual care for minor conditions costs less than ER or urgent care center visits, and maybe even less than an in-office primary care provider visit.
For additional plan information, please refer to your detailed plan design provided by the carrier. In the event of a discrepancy, the carrier Plan Document shall prevail.
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VISION BENEFITS
GHO offers Vision benefits through UnitedHealthcare. UHC Vision has been trusted for more than 40 years to deliver affordable, innovative vision care solutions to the nation’s leading employers through experienced, customer-focused people and the nation’s most accessible, diversified vision care network.
SERVICE OR MATERIAL
IN-NETWORK
OUT-OF-NETWORK
FREQUENCY
Eye Exam
100% after $15 copay
Up to $40
Every 12 months
Lenses Single Vision
100% after $30 copay 100% after $30 copay 100% after $30 copay 100% after $30 copay
Up to $40 reimbursement Up to $60 reimbursement Up to $80 reimbursement Up to $80 reimbursement
Bifocal Trifocal Lenticular
Every 12 months
Contact Lenses (In lieu of glasses) Medically Necessary
100% after $30 copay includes fitting and evaluation up to $105 includes fitting and evaluation
Up to $210 reimbursement
Every 12 months
Elective
Up to $105 reimbursement
Frames Private Practice Provider Retail Chain Provider
100% after $30 copay up to $130 allowance 100% after $30 copay up to $130 allowance
Up to $45 reimbursement Up to $45 reimbursement
Every 12 months
Vision Discounts - Laser Vision UnitedHealthcare has partnered with QualSight LASIK, the largest LASIK manager in the United States, to provide our members with access to discounted laser vision correction providers. Member savings represent up to 35% off the national average price of Traditional LASIK. Contracted prices start at $945 per eye for Traditional LASIK and $1,395 per eye for Custom LASIK. Discounts are also provided on newer technologies such as Custom Bladeless (all laser) LASIK. For more information, visit myuhcvision.com or call 800.638.3120. Additional Material At a participating In-Network provider you will receive up to a 20% discount on an additional pair of eyeglasses or contact lenses. This program is available after your vision benefits have been exhausted. Please note that this discount shall not be considered insurance and that UnitedHealthcare shall neither pay nor reimburse the provider or member for any funds owed or spent. Additional materials do not have to be purchased at the time of initial material purchase. Hearing Aids As a UnitedHealthcare vision plan member, you can save on custom-programmed hearing aids when you buy them from UnitedHealthcare Hearing. To find out more go to UHCHearing.com. When placing your order use promo code MYVISION to get the special discount price.
For additional plan information, please refer to your detailed plan design provided by the carrier. In the event of a discrepancy, the carrier Plan Document shall prevail.
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VISION BENEFITS
Activate Your VISION Discover myuhcvision.com Visit our easy-to-use self-service member website to do the following and much more: x Verify benefits and eligibility x Find answers to frequently asked questions x Locate a provider A Few Things To Look For When You Get There x Access or registration to online plan access x Provider locator using your ZIP code or city and state x Educational information and videos to help keep your eyes healthy x Answers to common questions about using the website x Links to special offers and other services x Lens and contact coverage details x Special contact, Lasik, and hearing aid offers x Benefits summaries and more x Access online offers and services x Print a member ID card (optional)
Download the UnitedHealthcare® app. The UHC app puts your vision plan at your fingertips.
For additional plan information, please refer to your detailed plan design provided by the carrier. In the event of a discrepancy, the carrier Plan Document shall prevail.
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FLEXIBLE SPENDING ACCOUNTS
GHO’s Flexible Spending Accounts (FSA) program is an Internal Revenue Code (IRC), Section 125 plan. This program allows for the dollars you spend on certain expenses incurred throughout the year to be exempt from taxes. The program is comprised of two separate benefits Health Care FSA and Dependent Care FSA. The IRS maximum on Medical FSAs for the 2024/2025 plan year and after is $3,200 per person.
Reimbursement: Once enrolled, you will have access to more information and can track your spending through BRI.com.
All claims must be filled manually with paper forms.
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FLEXIBLE SPENDING ACCOUNTS
PRE-TAX BENEFIT
EXAMPLES OF ELIGIBLE EXPENSES x Medical Plan Deductibles x Most Insurance Copayments x Prescription Drugs x Some OTC medicines x Vision Exams/Glasses/ Contacts x Laser Eye Surgery x Dental and Orthodontia (Braces) x Birth Control Pills/Devices/ Procedures x Daycare x Day Camp x Eldercare x Before and After School Care
CONTRIBUTION LIMITS
ACCESS TO FUNDS
ACCOUNT TYPE
There is no minimum contribution per year
Allows immediate access to the entire contribution amount from the 1st day of the benefit year, before all scheduled contributions have been made
x Save 20% - 40% on your health care expenses
Health Care FSA
Maximum contribution is $3,200 for the 2024/2025 plan year
x Save on eligible
purchases not covered by insurance
x Reduce your taxable income
You will be able to submit claims up to your year-to-date accumulated amount in your account
There is no minimum contribution per year
Dependent Care FSA
Maximum contribution is $5,000 for the 2024/2025 plan year
(You will only be reimbursed based on your accumulated contribution amounts) Employees may be required to provide substantiation to complete the processing of your claim and are responsible to check their balances. For questions please contact Participant Services at 800.473.9595 or log in to benefitresources.com
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COMMUTER BENEFITS
GHO also offers you the opportunity to make pre-tax contributions to a Qualified Transit Expense Account, and a Qualified Parking Expense Account, via convenient payroll deductions. You can make pre-tax contributions up to $315 for mass transit, and $315 for parking. Account contributions may be used to pay for qualified work-related transit and parking expenses incurred while you are employed by GHO. The following expenses for transportation provided to an employee are eligible under a Qualified Transit Expense Account: x Commuter highway vehicle (e.g. van pool) x Mass transit facilities (e.g. bus, train, subway, ferry) Expenses for parking are eligible under a Qualified Parking Expense Account provided to the employee on or near the business premises of the employer or on or near a location from which the employee commutes to work by car pool, commuter highway vehicle, or mass transit facilities. It does not include any parking on or near the property used by the employee for residential purposes. It also does not include expenses for anyone other than the employee.
Plan Features x Balance rolls over from month to month and year to year for transit expenses x Pre-tax contributions lower your taxable income x Post-tax contributions can be made if your expenses exceed the pre-tax limits x Pre-tax contributions are credited and available for use each payday
Plan Limits It is important to note that your pre-tax deduction is limited to the amount you spend on public transit or parking to commute to work each month not to exceed $315 per month for transit and parking respectively. Your taxable base salary will be reduced by your election amount and the amount deducted will be credited to your account.
ACCOUNT TYPE
ELIGIBLE EXPENSES
MONTHLY CONTRIBUTION LIMITS*
ACCESS TO FUNDS
Transit Account
Between $10 and $315 on a pre-tax basis Any amount above $315 will be deducted post-tax** Between $10 and $315 on a pre-tax basis Any amount above $315 will be deducted after-tax **
x
Train, bus and subway passes (MetroCard's)
x
Uber/Lyft ride sharing
Request reimbursement up to the maximum monthly amount allowed per month
Parking Account
x
Parking at or near your work location or mass transit (used for commuting)
*Your contributions are deducted per paycheck. **Must be elected as an after-tax benefit For questions please contact Participant Services at 800.473.9595 or log in to benefitresources.com
For additional plan information, please refer to your detailed plan design provided by the carrier. In the event of a discrepancy, the carrier Plan Document shall prevail.
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TERMINOLOGY
services to be covered and you may be balance billed for amounts over the costs paid by the insurance company. Out-of-Pocket Maximum/Limit The most you have to pay for covered services in a plan year. After you pay this amount towards deductibles, copayments, and coinsurance, your health plan pays a percentage of the costs of covered benefits. Non-covered services or amounts over the Usual and Customary (U&C) are not applied to your out-of-pocket maximum. Prescription Drug Coverage Health insurance or plan that helps provide coverage for prescription drugs and medications. Preventive Care (Preventive Services) Routine health care, including screenings, check ups, and patient counseling, to prevent or discover illness, disease or other health problems. Primary Care Physician (PCP) A physician who directly provides or coordinates a range of health care services for a patient. Specialist A physician specialist focuses on a specific area of medicine or a group of patients to diagnose, manage, prevent, or treat certain types of symptoms and conditions. A non-physician specialist is a provider who has more training in a specific area of health care. Usual and Customary Allowance Usual and Customary (U&C) allowance is the amount of money that a particular health insurance company determines is the acceptable rate of payment for a specific health-related service or procedure. The insurance company may cap the amount payable to the provider at the U&C amount.
Claim A request for payment that you or your health care provider submits to your health insurance company when you acquire items or services you believe are covered. Coinsurance The percentage of costs of a covered health care service you pay (i.e. 20%,)after you've paid your deductible. Copayment/Copay A predetermined (flat) fee an individual pays for health care services, in addition to what the insurance covers. Deductible The amount you pay for covered health care services before your insurance plan starts to pay. Eligible expenses applied to the In-Network deductibles will not be applied to satisfy Out-of-Network deductibles. In addition, check your carrier certificates to confirm how your plan satisfies the family deductible. Dependent Coverage Insurance coverage for family members of the policyholder, such as spouses, children, or domestic partners. In-Network A doctor or facility providing care and has negotiated a contract rate with your health insurance company. Though you may have a copay or have to satisfy a deductible or pay coinsurance, you may not be balanced billed for amounts over the negotiated contract rate. Out-of-Network A doctor or facility providing care and does not have a contract with your health insurance company. You may have a separate deductible that has to be satisfied for Out-of-Network
For additional plan information, please refer to your detailed plan design provided by the carrier. In the event of a discrepancy, the carrier Plan Document shall prevail.
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ANNUAL NOTICES
NEWBORNS’ AND MOTHERS’ HEALTH PROTECTION ACT OF 1996 (NEWBORN’S ACT) Group health plans and health insurance issuers generally may not, under federal law, restrict benefits for any hospital length of stay in connection with childbirth for the mother or newborn child to less than 48 hours following a vaginal delivery, or less than 96 hours following a cesarean section. However, federal law generally does not prohibit the mother's or newborn's attending provider, after consulting with the mother, from discharging the mother or her newborn earlier than 48 hours (or 96 hours as applicable). In any case, plans and issuers may not, under federal law, require that a provider obtain authorization from the plan or the issuer for prescribing a length of stay not in excess of 48 hours (or 96 hours). THE WOMEN’S HEALTH AND CANCER RIGHTS ACT OF 1998 (WHCRA, ALSO KNOWN AS JANET’S LAW) Under WHCRA, group health plans, insurance companies and health maintenance organizations (HMOs) offering mastectomy coverage must also provide coverage for reconstructive surgery in a manner determined in consultation with the attending physician and the patient. Coverage includes reconstruction of the breast on which the mastectomy was performed, surgery and reconstruction of the other breast to produce a symmetrical appearance, and prostheses and treatment of physical complications at all stages of the mastectomy, including lymph edemas. Call your Plan Administrator for more information. QUALIFIED MEDICAL CHILD SUPPORT ORDER (QMCSO) QMCSO is a medical child support order issued under State law that creates or recognizes the existence of an “alternate recipient’s” right to receive benefits for which a participant or beneficiary is eligible under a group health plan. An “alternate recipient” is any child of a participant (including a child adopted by or placed for adoption with a participant in a group health plan) who is recognized under a medical child support order as having a right to enrollment under a group health plan with respect to such participant. Upon receipt, the administrator of a group health plan is required to determine, within a reasonable period of time, whether a medical child support order is qualified, and to administer benefits in accordance with the applicable terms of each order that is qualified. In the event you are served with a notice to provide medical coverage for a dependent child as the result of a legal determination, you may obtain information from your employer on the rules for seeking to enact such coverage. These rules are provided at no cost to you and may be requested from your employer at any time. SPECIAL ENROLLMENT RIGHTS (HIPAA) If you have previously declined enrollment for yourself or your dependents (including your spouse) because of other health insurance coverage, you may in the future be able to enroll yourself or your dependents in this plan, provided that you request enrollment within 30 days after your other coverage ends. In addition,
if you have a new dependent as a result of marriage, birth, adoption, or placement for adoption, you may be able to enroll yourself and your dependents, provided that you request enrollment within 30 days after the marriage, birth, adoption, or placement for adoption. COVERAGE EXTENSION RIGHTS UNDER THE UNIFORMED SERVICES EMPLOYMENT AND REEMPLOYMENT RIGHTS ACT (USERRA) If you leave your job to perform military service, you have the right to elect to continue your existing employer-based health plan coverage for you and your dependents (including spouse) for up to 24 months while in the military. Even if you do not elect to continue coverage during your military service, you have the right to be reinstated in your employer’s health plan when you are reemployed, generally without any waiting periods or exclusions for pre-existing conditions except for service-connected injuries or illnesses. MICHELLE’S LAW Michelle’s Law permits seriously ill or injured college students to continue coverage under a group health plan when they must leave school on a full-time basis due to their injury or illness and would otherwise lose coverage. The continuation of coverage applies to a dependent child’s leave of absence from (or other change in enrollment) a postsecondary educational institution (college or university) because of a serious illness or injury, while covered under a health plan. This would otherwise cause the child to lose dependent status under the terms of the plan. Coverage will be continued until: 1. One year from the start of the medically necessary leave of absence, or 2. The date on which the coverage would otherwise terminate under the terms of the health plan; whichever is earlier. MENTAL HEALTH PARITY AND ADDICTION EQUITY ACT OF 2008 This act expands the mental health parity requirements in the Employee Retirement Income Security Act, the Internal Revenue Code and the Public Health Services Act by imposing new mandates on group health plans that provide both medical and surgical benefits and mental health or substance abuse disorder benefits. Among the new requirements, such plans (or the health insurance coverage offered in connection with such plans) must ensure that: The financial requirements applicable to mental health or substance abuse disorder benefits are no more restrictive that the predominant financial requirements applied to substantially all medical and surgical benefits covered by the plan (or coverage), and there are no separate cost sharing requirements that are applicable only with respect to mental health or substance abuse disorder benefits. GINA broadly prohibits covered employers from discriminating against an employee, individual, or member because of the employee’s “genetic information,” which is broadly defined in GINA to mean (1) genetic tests of the individual, (2) genetic tests of family members of the GENETIC INFORMATION NON DISCRIMINATION ACT (GINA)
individual, and (3) the manifestation of a disease or disorder in family members of such individual. GINA also prohibits employers from requesting, requiring, or purchasing an employee’s genetic information. This prohibition does not extend to information that is requested or required to comply with the certification requirements of family and medical leave laws, or to information inadvertently obtained through lawful inquiries under, for example, the Americans with Disabilities Act, provided the employer does not use the information in any discriminatory manner. In the event a covered employer lawfully (or inadvertently) acquires genetic information, the information must be kept in a separate file and treated as a confidential medical record, and may be disclosed to third parties only in very limited situations. CONSOLIDATED OMNIBUS BUDGET RECONCILIATION ACT (COBRA) The Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA) requires employers who provide medical coverage to their employees to offer such coverage to employees and covered family members on a temporary basis when there has been a change in circumstances that would otherwise result in a loss of such coverage [26 USC §4980B ] This benefit, known as “continuation coverage,” applies if, for example, dependent children become independent, spouses get divorced, or employees leave the employer. CHILDREN'S HEALTH INSURANCE PROGRAM REAUTHORIZATION ACT (CHIPRA) Effective April 1, 2009 employees and dependents who are eligible for coverage, but who have not enrolled, have the right to elect coverage during the plan year under two circumstances: The employee’s or dependent’s state Medicaid or CHIP (Children's Health Insurance Program) coverage terminates because the individual cease to be eligible. The employee or dependent becomes eligible for a CHIP premium assistance subsidy under state Medicaid or CHIP (Children's Health Insurance Program). Employees must request this special enrollment within 60 days of the loss of coverage and/or within 60 days of when eligibility is determined for the premium subsidy. PREMIUM ASSISTANCE UNDER MEDICAID AND CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) If you or your children are eligible for Medicaid or CHIP and you’re eligible for health coverage from your employer, your state may have a premium assistance program that can help pay for coverage, using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace. For more information, visit www.healthcare.gov. If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.
If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, contact your State Medicaid or CHIP office or dial 877-KIDS NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employer-sponsored plan. If you or your dependents are eligible for premium assistance under Medicaid or CHIP, as well as eligible under your employer plan, your employer must allow you to enroll in your employer plan if you aren’t already enrolled. This is called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. If you have questions about enrolling in your employer plan, contact the Department of Labor at www.askebsa.dol.gov or call 866-444-EBSA (3272). If you live in one of the following states, you may be eligible for assistance paying your employer health plan premiums. The following list of states is current as of July 31, 2024. Contact your State for more information on eligibility – ALABAMA – Medicaid Website: http://myalhipp.com/ Phone: 855-692-5447 ALASKA – Medicaid The AK Health Insurance Premium Payment Program Website: http://myakhipp.com/ Phone: 866-251-4861 Email: CustomerService@MyAKHIPP.com Medicaid Eligibility: https://health.alaska.gov/ dpa/Pages/default.aspx ARKANSAS – Medicaid Website: http://myarhipp.com/ Phone: 855-MyARHIPP (855-692-7447) CALIFORNIA – Medicaid Health Insurance Premium Payment (HIPP) Program Website: http://dhcs.ca.gov/hipp Phone: 916-445-8322 Fax: 916-440-5676 Email: hipp@dhcs.ca.gov COLORADO – Health First Colorado (Colorado’s Medicaid Program) & Child Health Plan Plus (CHP+) Health First Colorado Website: https://www.healthfirstcolorado.com/ Health First Colorado Member Contact Center: 800-221-3943/State Relay 711 CHP+: https://hcpf.colorado.gov/child-health plan-plus CHP+ Customer Service: 800-359-1991/State Relay 711 Health Insurance Buy-In Program (HIBI):
https://www.mycohibi.com/HIBI Customer Service: 855-692-6442 FLORIDA – Medicaid Website:
https://www.flmedicaidtplrecovery.com/ flmedicaidtplrecovery.com/hipp/index.html Phone: 877-357-3268
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ANNUAL NOTICES
RHODE ISLAND – Medicaid and CHIP Website: http://www.eohhs.ri.gov/ Phone: 855-697-4347 , or 401-462-0311 (Direct RIte Share Line) SOUTH CAROLINA – Medicaid Website: https://www.scdhhs.gov Phone: 888-549-0820
GEORGIA – Medicaid GA HIPP Website: https://medicaid.georgia.gov/health insurance-premium-payment-program-hipp Phone: 678-564-1162, Press 1 GA CHIPRA Website: https://medicaid.georgia.gov/programs/third party-liability/childrens-health-insurance program-reauthorization-act-2009-chipra Phone: 678-564-1162, Press 2 INDIANA – Medicaid Health Insurance Premium Payment Program All other Medicaid Website: https://www.in.gov/medicaid/ http://www.in.gov/fssa/dfr/ Family and Social Services Administration Phone: 800-403-0864 Member Services Phone: 800-457-4584 IOWA – Medicaid and CHIP (Hawki) Medicaid Website: Iowa Medicaid | Health & Human ServicesMedicaid Phone: 800-338-8366 Hawki Website: Hawki - Healthy and Well Kids in Iowa | Health & Human Services Hawki Phone: 800-257-8563 HIPP Website: Health Insurance Premium Payment (HIPP) | Health & Human Services (iowa.gov) HIPP Phone: 888-346-9562 KANSAS – Medicaid Website: https://www.kancare.ks.gov/ Phone: 800-792-4884 HIPP Phone: 800-967-4660 KENTUCKY – Medicaid Kentucky Integrated Health Insurance Premium Payment Program (KI-HIPP) Website: https://chfs.ky.gov/agencies/dms/member/ Pages/kihipp.aspx Phone: 855-459-6328 Email: KIHIPP.PROGRAM@ky.gov KCHIP Website: https://kynect.ky.gov Phone: 877-524-4718 Kentucky Medicaid Website: https://chfs.ky.gov/agencies/dms LOUISIANA – Medicaid Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp Phone: 888-342-6207 (Medicaid hotline) or 855-618-5488 (LaHIPP) MAINE – Medicaid Enrollment Website: https:// www.mymaineconnection.gov/benefits/s/? language=en_US Phone: 800-442-6003 TTY: Maine relay 711 Private Health Insurance Premium Webpage: https://www.maine.gov/dhhs/ofi/applications forms Phone: 800-977-6740 TTY: Maine relay 711 MASSACHUSETTS – Medicaid and CHIP Website: https://www.mass.gov/masshealth/pa Phone: 800-862-4840 TTY: 711 Email: masspremassistance@accenture.com MINNESOTA – Medicaid Website: https://mn.gov/dhs/health-care-coverage/ Phone: 800-657-3672
MISSOURI – Medicaid Website: http://www.dss.mo.gov/mhd/ participants/pages/hipp.htm Phone: 573-751-2005 MONTANA – Medicaid Website: http://dphhs.mt.gov/ MontanaHealthcarePrograms/HIPP Phone: 800-694-3084 Email: HHSHIPPProgram@mt.gov NEBRASKA – Medicaid Website: http://www.ACCESSNebraska.ne.gov Phone: 855-632-7633 Lincoln: 402-473-7000 Omaha: 402-595-1178 NEVADA – Medicaid Medicaid Website : http://dhcfp.nv.gov Medicaid Phone: 800-992-0900 NEW HAMPSHIRE – Medicaid Website: https://www.dhhs.nh.gov/programs services/medicaid/health-insurance-premium -program Phone: 603-271-5218 Toll free number for the HIPP program: 800-852-3345, ext. 15218 Email: DHHS.ThirdPartyLiabi@dhhs.nh.gov NEW JERSEY – Medicaid and CHIP Medicaid Website: http://www.state.nj.us/humanservices/ dmahs/clients/medicaid/ Phone: 800-356-1561 CHIP Premium Assistance Phone: 609-631-2392 CHIP Website: http://www.njfamilycare.org/index.html CHIP Phone: 800-701-0710 (TTY: 711) NEW YORK – Medicaid Website: https://www.health.ny.gov/ health_care/medicaid/ Phone: 800-541-2831 NORTH CAROLINA – Medicaid Website: https://medicaid.ncdhhs.gov/ Phone: 919-855-4100 NORTH DAKOTA – Medicaid Website: https://www.hhs.nd.gov/healthcare Phone: 844-854-4825 OKLAHOMA – Medicaid and CHIP Website: http://www.insureoklahoma.org Phone: 888-365-3742 OREGON – Medicaid and CHIP Website: http://healthcare.oregon.gov/Pages/ index.aspx Phone: 800-699-9075 PENNSYLVANIA – Medicaid and CHIP Website: https://www.pa.gov/en/services/dhs/ apply-for-medicaid-health-insurance premium-payment-program-hipp.html Phone: 800-692-7462 CHIP Website: Children's Health Insurance Program (CHIP) (pa.gov) CHIP Phone: 800-986-KIDS (5437)
U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 877-267-2323, Menu Option 4, Ext. 61565 PAPERWORK REDUCTION ACT STATEMENT According to the Paperwork Reduction Act of 1995 (Pub. L. 104-13) (PRA), no persons are required to respond to a collection of information unless such collection displays a valid Office of Management and Budget (OMB) control number. The Department notes that a Federal agency cannot conduct or sponsor a collection of information unless it is approved by OMB under the PRA, and displays a currently valid OMB control number, and the public is not required to respond to a collection of information unless it displays a currently valid OMB control number. See 44 U.S.C. 3507. Also, notwithstanding any other provisions of law, no person shall be subject to penalty for failing to comply with a collection of information if the collection of information does not display a currently valid OMB control number. See 44 U.S.C. 3512. The public reporting burden for this collection of information is estimated to average approximately seven minutes per respondent. Interested parties are encouraged to send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to the U.S. Department of Labor, Employee Benefits Security Administration, Office of Policy and Research, Attention: PRA Clearance Officer, 200 Constitution Avenue, N.W., Room N -5718, Washington, DC 20210 or email ebsa.opr@dol.gov and reference the OMB Control Number 1210-0137. OMB Control Number 1210-0137 (expires 1/31/2026)
SOUTH DAKOTA - Medicaid Website: http://dss.sd.gov Phone: 888-828-0059 TEXAS – Medicaid
Website: Health Insurance Premium Payment (HIPP) Program | Texas Health and Human Services Phone: 800-440-0493 UTAH – Medicaid and CHIP Utah’s Premium Partnership for Health Insurance (UPP) Website: https://medicaid.utah.gov/upp/ https://medicaid.utah.gov/expansion/ Utah Medicaid Buyout Program Website: https://medicaid.utah.gov/buyout-program/ CHIP Website: https://chip.utah.gov/ VERMONT – Medicaid Website: Health Insurance Premium Payment (HIPP) Program | Department of Vermont Health Access Phone: 800-250-8427 VIRGINIA – Medicaid and CHIP Website: https://coverva.dmas.virginia.gov/ learn/premium-assistance/famis-select https://coverva.dmas.virginia.gov/learn/ premium-assistance/health-insurance Email: upp@utah.gov Phone: 888-222-2542 Adult Expansion Website: premium-payment-hipp-programs Medicaid/CHIP Phone: 800-432-5924 WASHINGTON – Medicaid Website: https://www.hca.wa.gov/ Phone: 800-562-3022 WEST VIRGINIA – Medicaid and CHIP Website : https://dhhr.wv.gov/bms/ http://mywvhipp.com/ Medicaid Phone: 304-558-1700 CHIP Toll-free phone: 855-MyWVHIPP (855-699-8447) WISCONSIN – Medicaid and CHIP Website: https://www.dhs.wisconsin.gov/ badgercareplus/p-10095.htm Phone: 800-362-3002 WYOMING – Medicaid Website: https://health.wyo.gov/healthcarefin/ medicaid/programs-and-eligibility/ Phone: 800-251-1269 To see if any other states have added a premium assistance program since July 31, 2024, or for more information on special enrollment rights, contact either: U.S. Department of Labor Employee Benefits Security Administration www.dol.gov/agencies/ ebsa 866-444-EBSA (3272)
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This benefit summary provides selected highlights of the employee benefits program available. It is not a legal document and shall not be construed as a guarantee of benefits nor of continued employment. All benefit plans are governed by master policies, contracts and plan documents. Any discrepancies between any information provided through this summary and the actual terms of such policies, contracts and plan documents shall be governed by the terms of such policies, contracts and plan documents. Our company reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator.
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