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ADVOCACY

KEY RESPONSIBILITIES Q Respond to Inquiries Q Resolve Claims Issues Q Educate on Benefits Plan Education

Q Research Care Providers & Facilities Q Enrollment Support Q Report Utilization & Trends

REPORTING TECHNOLOGY BenefitsVIP collects from multiple data sources to identify and track key metrics and utilization trends to generate insights into participant behavior. This helps verify and drive the success of your benefits program.

Clients receive BenefitsVIP Analysis Reports, which detail: Q Detailed Utilization Information Q Emerging Service Trends

Q Average Resolution Time Q Productivity Savings Calculations

These reports can help identify opportunities to reinforce employee education. Upon closing each case, Corporate Synergies can survey employee satisfaction.

ADDITIONAL ADVOCACY SERVICES BenefitsVIP Mobile

Access your dedicated BenefitsVIP team through the mobile app on iOS and Android. The BenefitsVIP app provides participants access to valuable tools and resources to help them better utilize their benefits program and reduces the benefits workload of busy HR personnel. Users can: Q Access ID Cards & Plan Details

Q Get Assistance with Claims Q Chat Live with Advocates Q Estimate Care Costs Q Access 24/7 Care Triage

Q Find Prescription Discounts Q Find an In-Network Provider Q Schedule Appointments Q Find Common Healthcare Definitions

NurseVIP NurseVIP is staffed by registered nurses who help participants navigate the confusing maze of tests, medical opinions, unfamiliar terms, treatment options and other healthcare concerns. Our NurseVIP nurses: Q Handle Medical Appeals

Q Find the Lowest Cost for Prescriptions/devices not Covered under Benefits. Q Negotiate Out-of-Pocket Costs with Providers Q Help Promote Company Well-being Programs

Q Review Recommended Procedures Q Assist in Scheduling Appointments Q Coordinate 2nd or 3rd Opinions Q Ensure Medical Information is Sent Prior to an Appointment

SM

For more information visit corpsyn.com or call 877.426.7779

All rights reserved. Corporate Synergies Group, LLC California license #: 0E77919 NOTE: This is not intended to be tax or legal advice. Please consult your tax or legal advisor. Certain services are subject to an additional brokerage and consulting fee and are not available in all jurisdictions.